1. Acceptance of Terms

By using our website or booking with us, you agree to these Terms & Conditions, our Privacy Policy, and Refund Policy.

2. Booking & Payment

• All bookings require full or partial advance payment via Razorpay.
• Bookings are confirmed only after successful payment authorization.
• Prices are in INR and inclusive of applicable taxes unless stated otherwise.

3. Check-In & Check-Out

Valid government-issued photo ID is required for all guests, as per Indian law.

4. Guest Conduct

Guests must:

• Follow hotel rules and local laws.
• Not damage property or engage in unlawful activities.
• Be responsible for personal belongings.

5. Liability

• We are not liable for loss/damage to valuables not deposited in the hotel safe.
• We are not responsible for interruptions caused by events beyond our control.

6. Payment Gateway Terms

By making a payment, you agree to Razorpay's Terms of Service and understand that Razorpay may collect, store, and process certain payment-related data.

7. Intellectual Property

All content, images, and branding on our website are owned by Ravila Hospitality Private Limited. Unauthorized use is prohibited.

8. Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the courts of Telangana.

9. Amendments

We reserve the right to amend these terms without prior notice. Updated terms will be posted on the website.